Shipping Policy
Effective Date: December 25, 2024
At Dazzle Drops, we are dedicated to delivering your orders in a timely and efficient manner. Please read the following shipping policy to understand how we handle shipping and delivery for all orders placed through dazzledrops.com.
1. Shipping Methods and Rates
We offer various shipping methods to cater to your needs. Shipping rates are calculated based on the weight, size of the items, and the destination address.
- Standard Shipping: Delivery typically within 5-7 business days for domestic orders (within the United States).
- Expedited Shipping: Delivery within 2-3 business days (additional fees apply).
- International Shipping: Available to select countries. Delivery times vary depending on the destination, customs processing, and local postal services. Please allow 7-21 business days for international orders.
Shipping charges will be displayed during checkout before you confirm your order.
2. Order Processing Time
- All orders are processed within 1-2 business days of receiving the order.
- Orders are not processed or shipped on weekends or holidays.
- If there is a delay in processing due to product availability or unforeseen circumstances, we will notify you via email.
3. Shipping Destinations
- We ship to locations within the United States and internationally.
- Certain restrictions may apply to some regions, and not all international destinations are eligible for delivery.
- If we cannot ship to your location, we will notify you during the checkout process.
4. Shipping Address
- It is your responsibility to provide the correct shipping address when placing an order.
- We are not responsible for delays or non-delivery due to incorrect or incomplete address information.
- If you notice an error in your shipping address, please contact us immediately at support@dazzledrops.com or call (402) 555-7892 to update the information before the order is shipped.
5. Tracking Your Order
- Once your order has been shipped, you will receive a tracking number via email.
- You can use the tracking number to monitor the status of your shipment through the carrier’s website.
6. Shipping Delays
While we strive to ensure timely delivery, some factors beyond our control, such as weather conditions, customs processing (for international orders), or carrier delays, may cause unforeseen delays. Dazzle Drops is not responsible for delays caused by these factors. However, we will do our best to keep you informed about any shipping delays.
7. Lost or Damaged Packages
- If your order is lost, damaged, or you receive the wrong item, please contact us immediately.
- We will work with the shipping carrier to resolve the issue and offer a resolution, such as a replacement or refund.
- Please keep the original packaging for damaged items, as it may be required for claims with the shipping carrier.
8. Customs, Duties, and Taxes (for International Orders)
- For international orders, customs duties, taxes, or fees may apply upon arrival in your country.
- These charges are the responsibility of the customer.
- Dazzle Drops is not responsible for any customs delays, taxes, or duties imposed by the destination country.
- We recommend contacting your local customs office for information regarding applicable fees or taxes.
9. Changes to Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time. Any changes will be reflected on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about our shipping practices.
10. Contact Us
If you have any questions or concerns regarding shipping, please reach out to us:
- Phone: (402) 555-7892
- Email: support@dazzledrops.com
- Address: 5672 Willowbrook Avenue, Omaha, Nebraska, 68104, United States
- Website: dazzledrops.com
